General information for hotel guests

Hotel Services

Willing Hotel cares for its guests by anticipating their needs and wishes. Guests can take advantage of the following services:

A convenient indoor parking garage and an outdoor parking area are available for guests traveling by car.

Transfer services can be arranged via:
+375 (29) 336-90-12
+375 (29) 336-90-16
reservation@willinghotel.by

Luggage and personal belongings storage lockers are available on the first floor.

Laundry and ironing services are provided at the hotel.
Opening hours: daily 8:00 – 20:00
+375 (29) 388-70-18

Clothing repair services are also available, including hemming, zipper replacement, tailoring, restoration, and more.
Opening hours: Mon – Fri 9:00 – 18:00
+375 (44) 711-94-78

Pets are allowed in the hotel for an additional fee. Pet accommodation rules can be clarified via:
+375 (29) 336-90-12
+375 (29) 336-90-16

Willing Bar, located in the lobby on the first floor, offers a wide selection of cocktails, snacks, and desserts.
Opening hours:
Mon – Thu 11:00 – 23:00
Fri – Sat 12:00 – 00:00
Sun 11:00 – 23:00

Room service is available via extension number 100.

For business travelers and corporate events, the hotel offers several conference halls equipped with all necessary technology and furniture. We host events of any level and scale. For additional information:
+375 (29) 125-11-10
+375 (29) 336-90-34
+375 (29) 336-94-54

Thanks to the convenient central location of Willing Hotel in Minsk, guests can easily access shops, cultural and sports attractions, entertainment centers, and more within walking distance. The reception team is available to assist with route planning.

Guests can enjoy walks or cycling along the city’s longest bike path along the Svislach River. Bicycle rental is available at the reception:
+375 (29) 336-90-12
+375 (17) 336-90-12

For general information about hotel services and conditions, please contact the 24/7 reception:
+375 (29) 336-90-12
+375 (17) 336-90-00

Partner Services

On the 2nd floor of the hotel, there is a Center for Effective Rehabilitation — a modern gym with a wide range of professional equipment. Qualified specialists will help guests choose a safe and effective exercise program tailored to their needs.

Opening hours:
Mon – Fri 8:00 – 21:00
Sat 9:00 – 16:00
Sun closed

For additional information, please contact the reception:
+375 (29) 336-90-12
+375 (17) 336-90-00

In the hotel lobby on the first floor, there is an Apple device repair center.
Opening hours: daily 12:00 – 20:00
+375 (29) 319-49-99

Guests can also book sightseeing tours around Minsk, including evening city tours, and visit unique cultural landmarks such as Nesvizh Castle, the Dudutki museum complex of folk crafts, Belovezhskaya Pushcha, and more.

For tour bookings and additional information, please contact the reception:
+375 (29) 336-90-12
+375 (17) 336-90-00

We guarantee our guests exceptional service and sincere hospitality.

Welcome to Willing Hotel!